App issues? We got you!

If you’re facing any issues with your 10bis courier app then we’re here to help. Here are some helpful steps you can try out:

  • First things first, give logging out and then logging back into the app a shot.

  • Sometimes even your device needs a breather. Restart it and give it another go.

  • Deleting and redownloading the app can sometimes work wonders! Give it a whirl.

  • Make sure your app is the latest and greatest version.

  • Network acting up? You might want to reset those settings and try again.


App issues? We got you!

If you’re still facing issues, give your operating system a little love too. Our Courier App has got your back on Android devices running OS 8 and newer, as well as iOS  devices strutting iOS 12 and newer. Need more help? Just fill out this form, and we’ll swoop in with a solution. You’ll be back online and earning in no time. 

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By: 10bis Assistance Team

צריכים עזרה עם משהו שקשור למשלוחים או לחשבון שלכם? צוות התמיכה של תן ביס תמיד זמין עבורכם. במקרים דחופים בזמן משמרת אפשר ליצור איתנו קשר בקלות עם הצ'אט של אפליקציית השליחים. במקרים שסובלים דיחוי, אפשר ליצור איתנו קשר דרך הצ'אט הלא-מקוון.