If you need support both whilst you are on a delivery run and outside delivery our courier support team are here to help you.
For assistance with a live order while on a run, you can use the live chat function in the 10bis Courier-App. Our team will aim to help you quickly so you can continue with your run and keep earning.
For anything else, take a look at our help centre or contact us through our courier support form here. We also have an offline chat feature in your 10bis courier app, click on the “?” in the top right of your app, select “need more help” and you can type your message to the offline support team. The 10bis courier support team is here to help.